KANKAKEE, IL – February 24, 2026 – PRESSADVANTAGE –
Goodberlet Home Services has announced the expansion of emergency plumbing response capabilities across its service territories in Illinois and Indiana. The family-owned company, which has served residential and commercial customers for over 43 years, has enhanced its 24/7 emergency response infrastructure to meet growing demand during winter months when plumbing emergencies occur most frequently.
The enhanced emergency plumbing services include immediate response for frozen pipes, water heater failures, burst pipes, sewer backups, and critical leak repairs. Goodberlet Home Services now maintains expanded technician staffing and mobile service units across its locations in Kankakee, Oakbrook Terrace, and Muncie to ensure faster response times throughout the region.
“Winter weather creates the perfect conditions for plumbing emergencies, and homeowners need a reliable partner they can reach at any hour,” said a company representative from Goodberlet Home Services. “We have invested in additional technicians, equipment, and mobile units to ensure we can respond quickly when customers face urgent plumbing situations that cannot wait until morning.”
The expansion comes during a period when extreme temperature fluctuations place additional stress on residential and commercial plumbing systems. Frozen pipes can burst within hours of exposure to subfreezing temperatures, causing extensive water damage. Water heaters often fail during peak winter usage, leaving families without hot water during the coldest months. Sewer lines can experience blockages from frozen condensate, and supply lines may rupture when ice thaws.
Goodberlet Home Services provides emergency plumbing response for situations including water main breaks, sewer line backups, gas leak detection and repair, sump pump failures, and complete water heater system failures. The company maintains fully stocked service vehicles equipped with specialized tools and replacement parts to complete most repairs during the initial emergency visit.
Emergency plumbing technicians at Goodberlet Home Services are licensed professionals with extensive training in diagnostics, repair protocols, and code compliance. The company implements ongoing education programs to keep technicians current with the latest repair techniques, equipment, and safety standards. Each emergency response includes a thorough assessment of the problem, explanation of repair options, and transparent pricing before work begins.
The expanded emergency response infrastructure includes enhanced dispatch systems that route calls to available technicians based on location and specialization. This approach reduces response times and ensures customers receive service from the most qualified technician for their specific emergency. The company has implemented new scheduling technology that provides customers with estimated arrival times and real-time technician location updates.
Goodberlet Home Services also offers preventative plumbing maintenance programs designed to reduce the likelihood of emergency situations. These programs include annual inspections of water heaters, supply lines, drain systems, and other critical plumbing infrastructure. Preventative maintenance can identify potential problems before they become emergencies, saving customers from inconvenient failures and costly repairs.
The company provides emergency plumbing services throughout the Chicagoland area and northwest Indiana. Response times vary based on location and weather conditions, but the company prioritizes rapid deployment for situations involving active water damage, gas leaks, or complete loss of water service. All emergency plumbing work includes the same quality standards and warranties as scheduled service calls.
In addition to plumbing services, Goodberlet Home Services provides comprehensive HVAC and electrical services for residential and commercial customers. The company maintains separate emergency response capabilities for heating and cooling failures, electrical outages, and other urgent home service needs. Customers can reach emergency dispatch through a single phone number regardless of the type of emergency.
Goodberlet Home Services operates under a family-owned business model that emphasizes long-term customer relationships over short-term transactions. The company follows the Golden Rule philosophy of treating customers with the same respect and care they would want for their own families. This approach has contributed to high customer retention rates and positive word-of-mouth referrals throughout the service territory.
The emergency plumbing expansion represents a significant investment in service capacity and reflects the company’s commitment to meeting customer needs during critical situations. Goodberlet Home Services continues to evaluate service demand patterns and adjusts staffing levels to maintain consistent response capabilities throughout all seasons.
Customers experiencing plumbing emergencies can contact Goodberlet Home Services through the company website or emergency phone line. The dispatch center operates continuously and can provide immediate assistance or schedule emergency service visits based on the severity of the situation.
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For more information about Goodberlet Home Services, contact the company here:
Goodberlet Home Services
Rick Jensen
815-937-0189
info@goodberletheating.com
255 E Brookmont Blvd, Kankakee, IL 60901
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